Dexterisys Consulting Ltd
Are you a small business owner keen to take your business to the next level of growth? Do you want to expand your business empire to new markets in a strategic manner?
Dexterisys Consulting Limited provides consultancy services to small and medium enterprises keen on achieving sustainable growth. As business growth experts and problem-solvers, we excel at providing the tools and valuable advice for businesses to reach new heights. We work with boards to ensure they are innovating on the production and process fronts, and we coach managers who wish to generate real self-worth in their teams so that management becomes a joy, not a burden.
Our mission is to ensure your business thrives and becomes a game-changer by offering support, guidance, coaching and know-how. Regardless of what industry you’re in and the size or type of your company, we'll help to amplify strengths and minimise disruptions that sets you on the path towards positive results. Our expertise can be applied to any section – streamlining operations, recruiting the right talent, performance management, and more.
Our founder and CEO, Stuart, started his career in medical research at the John Radcliffe Hospital in Oxford and gained an early insight into the value of process improvement by linking medical machinery to computer software and improving patient outcomes. He eventually joined a small consultancy which installed workflow (process automation) software and enjoyed successful growth until it was sold to a London-based financial software company. In 2001, Stuart joined BT to run divisions of BT Global Services and major client programmes, with major successes including returning the European Space Agency network rollout project to profitability within three months. Stuart became an independent consultant in 2008 and has a track record in enabling businesses to achieve their objectives and potential. He delivers leadership coaching and mentoring to support business development, and as an Expert Practitioner with HiveMind Network, has access to a large network of supporting consultants with very wide skillsets able to support medium/large enterprises to remove barriers to progress. Clients include Barclaycard, National Grid, Arqiva, Bristol Water, EE, MWI Animal Health, MWUK Ltd.
Whatever field of business you’re in, we can help unlock your company’s potential. We never suggest off-the-shelf solutions but take the time to truly understand your vision and objectives. We offer access to a network of seasoned professionals in every field (branding, marketing, PR, sales, finance, and mental wellbeing), and this blend of expertise offers fresh perspectives that will guide you to move closer to your goals creating favourable outcomes.
Example of value added and extensive business (financial, commercial and technology) skills include:
STRATEGY
• Develops and executes comprehensive business strategies to drive growth in line with market share, sales, profitability and revenue targets
• Refocused team behaviours/objectives on benefit-realisation greater than 10%, resulting in savings of c. £5m, and developed visual management tracking hub and coached five new Project Managers
• Deploys robust business plans and disseminates them throughout organisations to ensure deliverables are met on a global scale
• Led the development and delivery of the strategic roadmap to ensuring the growth at Solaris Technology Ltd and MWI Animal Health
• Lead business case development and capital raise (2nd round) for technology business, coaching CEO to build the right board and team to deliver strategic plan
• Developed 76 initiatives to increase efficiency and reduce cost at Bristol Water
• Introduced an innovation framework to gather new ideas to reduce costs/expand growth, and reverse mentored Head of Business Improvement.
BUSINESS DEVELOPMENT
• Achieves sustainability and competitive advantage regarding manufacturing and internal / external supply chain performance and capabilities
• Facilitates the achievement and exceeding of revenue, EBIT, EAC and working capital targets
• Leads and delivers new business growth from lead generation through to the completion of the contract.
LEADERSHIP
• Builds high-performing teams across organisations aligned to short and long-term requirements for capabilities, competencies, values and behaviours
• Introduced agile software development Northgate Information Solutions , refocusing teams on understanding the Client’s requirements earlier in the software development cycle, saving 30% in cost, without degradation of quality
• Defined the data architecture to deliver value in data-driven decisions, and installed project automation software to bring control to governance and increase the visibility of progress/issues to the Board with transparent reporting.
RISK & FINANCIAL CONTROL
• Takes full ownership to ensure appropriate implementation and use of comprehensive management systems, ensuring full compliance to financial, legal, HR, and safety requirements, including environmental, health & safety and quality. An experienced negotiator
• Delivered Lean Six Sigma principles to senior managers and saved £1.6m p/a by optimising processes, right-shoring by restricting payment handling process, moving activities on-shore or off-shore and changing KPIs
• Used Green Belt projects to review all processes and identify wasted steps; enhanced efficiency of customer-reported problem process from 2% to 64% through waste reduction and automation, generating a cost saving of £500k p/a
• Delivered the process change, modified KPIs of outsourcing partner and new training regime, and so removed the risk of the £5m fine by resolving 200k of the 250k open complaints
• Left a legacy imprint by successfully developing a balanced scorecard and establishing Champions steeped in the cultural change that had been rolled out in all operational areas
• Reduced IT costs by £20k p.a., reduced costs of finance department by £100k p.a at Waterlogic
• Improved T/O by 2% at Mens Warehouse through new forecasting system.
CHANGE MANAGEMENT
• Rolled out business change to 20,000 users, devolving management processes and responsibility and removing the risk of customer data breaches by tightening up data control. Managed all communications and training for change
• Delivered a £70m p/a saving across the two businesses by merging two departments and outsourcing the hardware and software requests to a near-shore (German-Poland based) outsourcer at EE
• Implemented a data review of all departments, service and usage to reduce risk of misreporting, and introduced new data architecture, saving £12m in further reporting costs.
In terms of costs, we have a tiered pricing model and 'risk and reward' with a portion of our fee-based on customer revenue growth.
If you are keen to double your turnover and make an impact that sets up your business for future success, please get in touch for a 30-minute free strategy and discovery call. This will enable us to understand your goals and identify unique opportunities, and we can take it from there. Thank you for your interest and we look forward to hearing from you.
Sample Testimonials & Case Studies
The Situation
Stuart has been working with the MD and founder of an established technology business for 10 months. The challenge was how to position this business to raise capital to consolidate the production of products and services and to accelerate growth in Europe, US, Middle East, Indian sub-continent and Australia
Stuart has worked with the MD and his team primarily on positioning, vision, operational excellence, marketing and communication skills.
The Win on Investment
Over the time they have been working together the MD has bought in funding for growth (£2m), new motivated negotiators and support staff, has readdressed his management, delegation and communication skills and has been able to hand over day to day responsibility to his trusted management team which has freed him up to develop strategic initiatives.
The business now has sufficient funds to grow for the next two years, increased revenue from new markets and will develop an exit plan for IPO or trade sale. Product and service development is on-track and customer satisfaction is over 99%.
Recommendations:
“Stuart distinguished himself by consistently submitting exceptionally well-researched and well-written reports. Stuart is highly intelligent and has good analytical and communication skills. If his performance in our company is a good indication of how he would perform in yours, he would be an extremely positive asset”.
Ed Reid - National Australia Group
“Directing programmes is a difficult task where the needs of the many entities can sometimes collide. Stuart seemed to navigate this difficult line with consummate ease and maintained his patience and strategic view throughout some very difficult and tighter project phases, never losing sight of the final objective”.
Richard Anderson - Right Now Technologies
The Situation
This utility was at risk of a large (£10m) fine for misreporting on its spending against assets and performance each year to the regulator.
In previous years this utility had reported incorrectly and was subjected to a warning that further reports required a high degree of accuracy. By introducing new quality standards and overseeing the management process of the creation of an accurate Annual Report, Stuart ensured the MD was able to assure their board and stakeholders that no fine was to be paid that year.
The Win on Investment
Not only was any potential fine avoided but a review revealed that costs of production of the Annual Report, were 323% lower than before Stuart mentored the team to produce the report.
“When we were looking for an external consultant to help with a new ERP programme, Stuart stood out from the other candidates we interviewed. We were impressed with his experience, his demeanour, and the approach he advocated. As the programme progressed there were a number of challenges which required flexibility and adaptability on Stuart's part - all of which he invariably took in his stride. One of our internal customers said that he "had confidence in the team working on the project"; given Stuart was his primary contact, this can only reflect well on him. “
Ian Gouge, Chief Information Officer / Author & Publisher
“Having worked with Stuart on a complex and challenging transformation project, I have first-hand experience of the skills and qualities that he brings. These include, but not limited to:-
Leadership - Stuart is a natural coach, and can bring the best out of people in times where they feel demotivated, daunted or lack confidence in their own ability to achieve.
Creativity - Stuart has an ability to frame challenges and produce innovative solutions or options to solve problems.
Integrity - Stuart always acts with utmost respect for colleagues at all levels. This includes honest and clear communication to the appropriate audience in the correct manner at all times.
Teamwork - regardless of the level Stuart is working at he is always happy to lead or support the team to achieve objectives. He "leads from the front" and by example.”
Gary Foulstone, D365/AX Consultant Project Manager and Awarding Organisation External Quality Assurance